
The AI-powered solution transforming after-sales service & resident care



Prop Partner revolutionizes property management by combining AI-powered diagnostics with intelligent process orchestration. Our platform transforms how property managers handle resident requests, maintenance issues, and community engagement.
Built on cutting-edge emotional intelligence technology, Prop Partner understands not just what residents are saying, but how they feel. This enables prioritization of urgent issues and ensures every resident receives the care and attention they deserve.
By automating routine tasks and providing real-time insights, Prop Partner reduces response times by up to 70% while improving resident satisfaction scores. Our multi-modal diagnostic system processes voice, text, and images to accurately identify issues and route them to the right team members.
From emergency maintenance to community announcements, Prop Partner is your 24/7 AI assistant that never sleeps, ensuring your residents always feel heard and valued.
Powerful capabilities designed to transform your workflow
Understand resident issues through voice, text, and images with AI-powered analysis that identifies problems accurately and routes them efficiently.
Detect sentiment and urgency in resident communications to prioritize critical issues automatically and ensure empathetic responses.
Automate workflows and route requests to the right team members based on issue type, urgency, and availability.
Provide instant responses to common queries and guide residents through solutions, even outside business hours.
Identify potential issues before they become problems using pattern recognition and historical data analysis.
Track performance metrics, response times, and resident satisfaction in real-time with comprehensive reporting.
Engage residents through their preferred channels - SMS, email, mobile app, or web portal.
Connect seamlessly with existing property management systems, maintenance platforms, and communication tools.
Discover how Prop Partner solves real challenges across different scenarios
A resident reports a water leak at 2 AM. Prop Partner's AI assistant immediately assesses the severity through photos and voice description, detects the urgency in the resident's tone, and automatically dispatches the on-call maintenance team with all necessary details. The issue is resolved within 45 minutes, and the resident receives updates throughout the process.

Multiple residents submit routine maintenance requests throughout the day. Prop Partner intelligently batches similar requests, optimizes technician routes, and schedules appointments based on resident availability. What used to take hours of coordination now happens automatically in minutes.

Property managers use Prop Partner to send targeted announcements, gather feedback through surveys, and manage community events. The AI analyzes engagement patterns and suggests optimal communication times and channels for different resident segments.

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Property management companies, facility managers, and residential communities seeking to enhance resident satisfaction while reducing operational costs through AI-powered automation. Ideal for portfolios ranging from 100 to 10,000+ units.