Resolv
Build support agents that ship with your product—fast, secure, measurable
Structured FAQ Agents
Build support agents that ship with your product—fast, secure, measurable
Multi-Channel Deployment
Overview
Resolv turns your FAQs, docs, and operational knowledge into AI agents you can manage from one console. Sync content, monitor performance, and improve answers using feedback and analytics. Designed for product teams who care about speed, accuracy, and trust.
Built on RAG (Retrieval-Augmented Generation) + LLM technology, Resolv delivers intelligent FAQ agents that answer user queries instantly. Keep answers current with webhook-driven updates from your CMS, ticketing system, or knowledge base. No manual copying, no version drift—just automated synchronization that keeps your AI agents aligned with your source of truth.
Gain complete visibility into agent performance with deep analytics. Track confidence scores, measure escalation rates, and identify knowledge gaps that need attention. See which queries get the highest volume, where users get stuck, and continuously improve your knowledge base based on real usage patterns.
From startup to enterprise, Resolv ships with multi-tenant architecture, strict data isolation, RBAC, and audit-ready administrative workflows. Deploy production-ready AI support at scale with enterprise security and operational visibility built-in from day one.
Key Features
Powerful capabilities designed to transform your workflow
Structured FAQ Agents
Deploy conversational AI agents powered by curated Q&A pairs, not messy document parsing. Get consistent, accurate responses across LINE, Web Chat, and REST APIs.
Multi-Channel Deployment
Configure LINE Official Accounts directly in the admin panel. Integrate with your app via REST APIs. Deploy web chat widgets. All from one unified platform.
Webhook Sync & API Ingestion
Keep FAQs up-to-date automatically. Sync from your CMS, ticketing system, or knowledge base using webhooks. Bulk upload via API. No manual copying required.
RAG-Backed Accuracy
Powered by Retrieval-Augmented Generation (RAG) + LLM technology for reliable, context-aware responses grounded in your structured knowledge base.
Analytics & Insights
Track confidence scores, identify knowledge gaps, measure escalation rates. See which FAQs get hit most often and where users need more help.
Enterprise RBAC
Role-based access control with full audit trails. Manage user permissions, track changes, and maintain compliance with enterprise-grade security.
Multi-Tenant Architecture
Complete tenant isolation with separate data, agents, and channels per tenant. Scale from single deployment to enterprise multi-org setups.
LINE Integration
Connect LINE Official Accounts directly in the admin panel. Deploy AI agents to one of Asia's most popular messaging platforms with zero code.
Real-World Applications
Discover how Resolv solves real challenges across different scenarios
Customer Support Automation
A SaaS company deploys Resolv agents across their website, mobile app, and LINE channel. Customers get instant answers to common questions 24/7, while the support team focuses on complex issues. Analytics show 70% of queries are resolved without human escalation.
Knowledge Base Synchronization
An e-commerce platform integrates Resolv with their Strapi CMS using webhooks. When product FAQs are updated in Strapi, changes automatically sync to all AI agents across channels. No manual updates, no version mismatches.
LINE Official Account Deployment
A retail brand launches an AI-powered LINE bot for customer inquiries. Using Resolv's admin panel, they configure their LINE Official Account, upload FAQs, and go live in under an hour. Customers in Japan, Thailand, and Taiwan get instant responses in their local language.
Multi-Tenant SaaS Platform
A customer service platform white-labels Resolv for their enterprise clients. Each client gets isolated tenant space with their own FAQs, agents, channels, and analytics. RBAC ensures proper access control across all organizations.
Product Gallery
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